> For the complete documentation index, see [llms.txt](https://docs.balesotomatis.id/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.balesotomatis.id/integrations/lynk.id-integration/tutorial-integrasi-waba-dengan-follow-up-lynk.id-via-webhook.md).

# Tutorial Integrasi WABA dengan Follow-Up Lynk.id (via WebHook)

### Yang perlu disiapkan dulu

Sebelum mulai, pastikan:

* Kamu sudah punya akun **BalesOtomatis** dan bisa login.
* Nomor **WhatsApp Official (WABA)** sudah **terkoneksi** di BalesOtomatis.
* Kamu punya akses ke **Dashboard Lynk.id**.

***

### A. Buat Webhook di BalesOtomatis

Webhook itu “alamat” yang dipakai Lynk.id untuk mengirim notifikasi order ke BalesOtomatis.

* Login ke **BalesOtomatis,** lalu klik menu Integration -> Pilih Lynk.id\
  Buka: [`https://app.balesotomatis.id/lynk`](https://app.balesotomatis.id/lynk)
* Klik tombol **Buat WebHook Baru**

<figure><img src="/files/9Vj0sQPAJw7Y6twUZckc" alt=""><figcaption></figcaption></figure>

* Isi form webhook:

  * **Nama WebHook**: bebas (contoh: `Webhook Prodigi`)
  * **Nomor**: pilih **Nomor WABA** yang sudah kamu koneksikan sebelumnya

  <figure><img src="/files/IHtlfZqPcZpvGzwWod9q" alt="" width="563"><figcaption></figcaption></figure>
* Klik **Simpan**\
  Setelah tersimpan, akan muncul **URL WebHook**.
* **Copy URL WebHook** tersebut (nanti ditempel di Lynk.id)

<figure><img src="/files/AQXLHJzat4HIFJwisApQ" alt=""><figcaption></figcaption></figure>

### B. Tempel Webhook ke Lynk.id

Sekarang kita masukkan URL webhook dari BalesOtomatis ke Lynk.id.

* Login ke **Dashboard Lynk.id**
* Masuk menu:\
  **Settings → Integrations ->** [**Webhook** ](https://lynk.id/admin/settings/integrations/webhook)
* Tempel **URL WebHook** yang tadi kamu copy dari BalesOtomatis ke kolom **Webhook URL**

<figure><img src="/files/eQtngZgX3BbLd8vjVNI9" alt=""><figcaption></figcaption></figure>

* Kamu bisa klik Save URL atau Test URL

***

### C. Aktifkan Webhook di BalesOtomatis

Setelah selesai di Lynk.id, balik lagi ke BalesOtomatis untuk menyalakan webhook-nya.

* Kembali ke `https://app.balesotomatis.id`
* Buka lagi menu **Lynk.id Integrations**
* Cari webhook yang tadi kamu buat
* Ubah **State** menjadi **ON**

***

### D. Atur Template Pesan Follow-Up (pakai WABA)

Bagian ini untuk memastikan pesan follow-up dikirim via **Official WhatsApp (WABA)** dan memakai template resmi.

* Klik tombol **Configure Templates**

<figure><img src="/files/uL62IFbJjdFZfmrT1XCQ" alt=""><figcaption></figcaption></figure>

* Pilih jenis Follow-Up (FU) yang mau kamu atur\
  Contoh: **Welcome Message**
* Aktifkan opsi **Use Official WhatsApp (WABA)**
* Pilih **Template WABA** yang sudah kamu buat sebelumnya
* Sesuaikan **Map Variables**\
  (Ini untuk mencocokkan data dari Lynk.id—misalnya nama, nomor order, status—ke variabel template WhatsApp.)

<figure><img src="/files/Yxuaur8x8pqQWS0WH6em" alt=""><figcaption></figcaption></figure>

* Klik **Save Changes**


---

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